The person who received the phone bill showing payment of TUT must have submitted a valid claim postmarked by September 15, 2018 and the claim must be approved by the Claims Administrator. Claims can be completed online or by printing a Claim Form from the Important Documents page or by requesting one from the Claims Administrator and submitting it via U.S. Mail. You can claim a standard refund amount, and you may also provide proof of the tax paid to claim an actual refund amount.
You cannot claim an actual refund amount and a standard refund amount for the same kind of service (e.g., you cannot claim a standard mobile refund and also submit mobile bills for an actual refund amount claim). You may, however, claim the standard refund amount for one kind of service and claim the actual amount for another kind of service (e.g., a standard refund claim for mobile and an actual refund claim for landline). For the standard refund claims, one standard refund will be issued for each account regardless of the number of phones affiliated with that account.
A. Standard Refund Claims: You may claim the following standard refund amounts by checking the boxes on the claim form for TUT you paid for each kind of service during the time period August 2005 to November 2008. No additional documentation is required to claim these amounts:
$46.00 - Mobile Telephone Service1
$27.50 - Residential Landline Service
$46.00 – Business Landline Service
You can check more than one box if you paid for more than one kind of telephone service (e.g., you can claim mobile and residential landline).
B. Actual Amount Refund Claims: You may also claim a refund based on the actual amount of TUT you paid for telephone services between August 2005 and November 2008 by submitting copies of telephone bills or other carrier-provided proof. There are several options for submitting the required documentary evidence.
- Submit At Least 10 Phone Bills from August 2005 to November 2008 – To claim a refund for the full period under this option, submit at least one bill (or other carrier-provided document showing the TUT paid) from August 2005 to November 2005; at least three bills from 2006; at least three bills from 2007; and at least three bills from 2008;
- Submit 10 Recent Phone Bills – If you paid TUT between August 2005 and November 2008, but you do not have copies of your phone bills from that time period and you are unable to obtain them from your carrier, you can submit 10 copies of recent telephone bills (or other carrier-provided documents) showing payment of the TUT to the County of Los Angeles. In order to claim a refund for the full Class Period using this option you must submit 3 bills from each of three different calendar years, plus one bill from a fourth calendar year (e.g., three bills from 2013, three bills from 2014, three bills from 2015, and one bill from 2016); OR
- Verizon and Sprint Customers – If you had phone service with Verizon or Sprint during the August 2005-November 2008 time period, and if you provide consent, the carriers will search for your TUT payment data and provide it to the claims administrator.
- T-Mobile Customers – If you had phone service with T-Mobile during the August 2005 to November 2008 time period, T-Mobile will search for and send directly to you whatever TUT payment records they can locate. Email UUTclaimCountyOfLA@T-Mobile.com for details, or call 1-877-453-1304, ask for “Representative”, then request historical tax information as described in T-Mobile’s C2 document #440884.
You must submit bills or other proof of the amount paid for telephone services between August 2005 and November 2008 or provide consent for Verizon or Sprint to search for your TUT payment data, or call T-Mobile to obtain your TUT payment data, and your anticipated refund amount will be based solely on the amount reflected on the proof submitted. For landline service, your anticipated refund amount will be 70% of the amount of the TUT paid. For mobile service, your anticipated refund amount will be 100% of the amount of the TUT paid.
 Please note: Prepaid mobile telephone service does not qualify for a refund claim.